Publications

StepChange Consulting continuously publishes articles on current industry trends and hot topics. Many industry executives and professionals already subscribe to our periodic publications. If you would like to be included on our distribution list, please click here.

Recent publications include the following:

SSC Avoid Panic

"AVOID PANIC — TAKE CONTROL"

Our point of view on how anticyclical behavior may help to capture opportunity from the downturn.

By Joachim Klein and Ralf Möbus published in PPI July 09

Download (PDF, ca. 2,2 MB)

SSC Impact of Crisis

"What is the impact of the crisis on you? —
Survey Summary"

Results of study 2009

Download (PDF, 72 KB)

SSC You've Got Cash

"You've got Cash —
An industry perspective on working capital management and value capture"

By Tanja Mansoat, Mario Resch and Joachim Klein, 2009

Download (PDF, 112 KB)

SSC Don't forget the customer

"Don't forget the customer —
Darwinism in effect - Customer retention and margin management during the downturn"

By Joachim Klein and Ralf Möbus, 2009

Download (PDF, 176 KB)

SSC Nurture And Develop

"Nurture and Develop —
Why human capital management is critical during the crisis"

By Joachim Klein and Ralf Möbus, 2009

Download (PDF, 60 KB)

SSC Image

"Personnel Development —
Survey Summary"

Results of industry study 2009

Download (PDF, 30 KB)

Merchants Quo Vadis

"Merchants Quo Vadis —
Challenges and developments in the merchant industry"

Presentation PRIMA 2008 by Paul Sheridan

Download (PDF, 270 KB)

Survey Summary

"Merchant: Quo Vadis? —
Survey Summary"

Results of merchant study 2008

Download (PDF, 120 KB)

Wood Sourcing in Europe

"WOOD SOURCING IN EUROPE — WHICH WAY FORWARD?"
By Paul Sheridan and Florian Dussler published in PPI May 08

Controlling the wood value chain is the critical success factor for being part of the re-dimensioned European industry.

Download (PDF, 2,4 MB)

Paper Merchant — "Is there margin in merchanting", May 2006

Only informed and efficient demand- & supply-side processes combined with lean organizations & performance management will allow management of the controllable and provide the best possible assurance against surprises.

The following is a selection of quotes received from board members and MDs of leading merchants:

"Outlines the challenge faced by paper merchants perfectly — and I must compliment you on getting so close to the issues we face."
"I have read your document and can nothing else than fully agree to the statements made."
"This is quite a good analysis of the situation and the need we may have to improve."

Download (PDF, 45 KB)

Sales Force Effectiveness, July 2006

Published in Pulp and Paper International December 2006.

"How can I make my sales force more effective?" — this is one of the most burning topics of management in paper value chain. Over the last decade much work has been done in cost optimization, very little in maximizing sales effectiveness. Sales appears to be the last bastion still resistant to change..."

Download (PDF, 105 KB)

Logistics — "Trucking Around?", August 2006

Published in Pulp and Paper International September 2006.

Beyond transport rates — a guide to improvement opportunities in logistics. It is necessary to consider all parameters that drive total transportation requirements and constraints. Releasing some of these constraints will provide a broader basis for optimization and endorse long-term market success.

Download (PDF, 180 KB)